Samlex 12A Non-Isolated Step-Down 24VDC-12VDC Converter - Heavy Duty Applications [SDC-15]

Do you want to return the merchandise?

Return Policy:

• Return Authorization numbers are required on all returned items. All returned units Must be Complete and in Factory Packaging. Please contact us to receive our Return Authorization Number and further instruction for return.
• All returned units without Return Authorization number will be refused.
• Packages must have RA number written visibly on the Shipping Label. All items must be returned in the original packaging and a new and resalable condition.
• Damaged items: All claims on damaged goods must be made within 7 days of delivery to receive a return authorization via email or phone.
• Non-Defective items: Within 30 days of invoice date, merchandises may be returned with a 15% restocking fee or more depending on ordered items
• Defective items: Within 30 days of invoice date, the customer must first contact the manufacturer for a technical support to confirm the product is defective. Please provide the name of the technician at manufacturer, serial number, and the details about the defect via email. Return instructions will be provided afterward.  After 30 days of invoice date, the defective items must be returned to manufacturer for the warranty repair.
• Additional restocking fee will apply, depending on the items and/or the condition of returned items, for any damages or missing items.
• All units requiring Service, either Warranty or otherwise, should be returned directly to the appropriate Manufacturer.
• Electronic-Chart, Software, Video, Life-rafts, and Propellers are not returnable.
• Shipping charges are not refundable.
• We are not responsible for any shipping cost returning your purchase
• Special orders and international orders, are not returnable.
• Angler’s World is not responsible for lost packages in shipping, products damaged in shipping, any orders that are returned to any address other than the one listed above, or any order returned. It is advised that you insure your package when shipping back to us and have tracking codes.
• For international shipping, please note that the customer will be responsible for all the shipping charges including return shipping fee and import tax, in case the package is refused.
• All the products comes with US manufacturer's warranty.

Contact the Returns Department:

If, for any reason, you wish to return your order, please email us at support@anglersworld.com with your information (listed below). We will then  provide you with return instructions and the return address. The return instructions will NOT be issued over the phone.

Your Name:
Order Number:
Your Address:
Phone Number:
Email Address:
Reasons for requesting a return:

Again, you must be issued a RMA# and a return shipping address before you return your order.